Residential Services | Security & Maintenance Tips
KCS charges $75.00/hour for on-site tech support, with a one hour minimum. Our area of coverage is Marin and San Francisco.
Flat rates are available for special projects, such as complete re-installation of operating system (Windows/Mac), standard applications (software programs) and backup of data.
We offer services in the following areas:
Security
General tech support
Data backup & recovery services
Multimedia
For other services and details, please contact us.
Security
Malware: Removal of spyware and viruses
Proactive security: Prevention of spyware and viruses before it happens
• Including assistance in selecting the right combination of anti-virus and anti-spyware programs.
• A handout sheet of the eight easy steps for good home computer security and maintenance.
Firewalls: Hardware and software solutions and setups
Wireless: Securing wireless connections
Childproofing solutions: Child and teenager proofing computers to prevent damage, missing data, system setting mis-configuration, installation of unauthorized programs, and safe web surfing.
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Computers: Computer laptop and desktop software/hardware troubleshooting and repair.
Computer Tune Up: Defragment hard drive, delete temp files, clean registry, download latest Microsoft updates, download latest anti-virus/anti-spyware updates, run full scans, un-install unnecessary programs and services. Make recommendations and report on possible upgrades and overall system health.
Purchases: Assistance in purchasing the right computers, software and peripherals for your needs
Networking: Setup and troubleshooting home networks
• DSL setup
• Wireless router setup
• File and printer sharing on home network
Printers: Setup, troubleshooting, and networking of printers
Email: Email setup and troubleshooting, and spam blocking solutions.
Data Backup & Recovery Solutions
Data Backup: Setup of the right data backup solutions for your needs.
• Automated online remote backup.
• CD/DVD
• External hard drive
• Flash drive
Data Recovery: In many cases, a computer crash or accidentally deleted file can be recovered without have to pay the exorbitant cost of going to a data recovery service. Let our in-house techs bring it back for you.
Digital cameras: Setup of photo editing and management solutions
iPod: Setup of iPod and iTunes, archive management and CD ripping and burningDigital Video: Downloading video to hard drive editing and output to DVD
Tivo: Setup up of Tivo system with home entertainment center and saving content to DVD
Slingbox - System setup for remote access to home entertainment content for cable and satellite.
